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	<title>larryaronson.com &#187; customer service</title>
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		<title>Kate Nasser — The People-Skills Coach</title>
		<link>http://larryaronson.com/2009/kate-nasser/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
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		<pubDate>Sun, 08 Feb 2009 22:30:01 +0000</pubDate>
		<dc:creator>Larry Aronson</dc:creator>
				<category><![CDATA[Business]]></category>
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		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Kate Nasser]]></category>
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		<description><![CDATA[<a href="http://larryaronson.com/2009/kate-nasser/"><img class="left" title="KateNasser.com" src="http://larryaronson.com/wp-content/uploads/screenshot3.jpg" alt="KateNasser.com" width="75" height="75" /></a>I've just finished a new Website for Kate Nasser, a wonderful customer service consultant, trainer and popular speaker on the subject. It's been one of the most enjoyable collaborations I've ever experienced.]]></description>
			<content:encoded><![CDATA[<p><a href="http://KateNasser.com"><img class="alignright size-thumbnail wp-image-300" title="KateNasser.com" src="http://larryaronson.com/wp-content/uploads/screenshot3-150x150.jpg" alt="KateNasser.com" width="150" height="150" /></a>I&#8217;ve just finished a new Website for Kate Nasser, a wonderful customer service consultant, trainer and popular speaker on the subject. It&#8217;s been one of the most enjoyable collaborations I&#8217;ve ever experienced. Unlike many of the other sites I&#8217;ve created, all the design, layout, graphics and type styling on this site came from just the two of us working together; trying out different ideas and refining the ones that felt right.</p>
<p>Like my own site, <a title="Kate Nasser — The People-Skills Coach" href="http://katenasser.com" target="_blank">KateNasser.com</a> has a static home page. A custom menu provides easy navigation to other pages and sub-pages. The sidebar prominently features her contact information followed by an embedded video clip from one of her speaking engagements. Below that, is a list of her most recent posts. At the bottom of the page is a section showing post excerpts in a special category: &#8220;Hot Topics and New Bits.&#8221;</p>
<p>What was most fun was teaching Kate how to use <a title="Kate Nasser's YouTube page" href="http://www.youtube.com/user/KateNasser" target="_blank">YouTube</a> to organize her video playlists and embed them in posts for her site. I also taught her how to use social media services to drive traffic to her site. She&#8217;s become an avid twitterer. You can follow her tweets at @<a href="http://twitter.com/katenasser">KateNasser</a> .</p>
<p>Please take a look at <a title="Kate Nasser — The People-Skills Coach" href="http://katenasser.com" target="_blank">KateNasser.com</a> and let us know if we did as good a job as we think we did.</p>
<p>— Larry</p>
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